If you have received your order and an item is missing, please notify us
by email immediately.
Tips:
If the goods shipped from our warehouse, the packing slip indicates if an item is
on backorder. You may also check our website for availability.
If the goods shipped directly from a single vendor, the packing slip may indicate if an item is
on backorder. You may also check our website for availability.
If the goods shipped from our warehouse, items may have shipped in multiple boxes.
You should expect to receive the balance of your order in the
delivery time
indicated on our website.
If the goods shipped directly from multiple vendors, separate shipments will be involved.
You should expect to receive the balance of your order in the
delivery time
indicated on our website.
If goods were shipped both from our warehouse and directly from a vendor, separate
shipments will be involved. You should expect to receive the balance of your order in the
delivery time
indicated on our website.
For all missing item reports be sure to include your
order number, name, address, and phone number in your email.
We'll acknowledge your email within 1 business day and let you know how we will make things right. If you do not receive an acknowledgment within 1 business day, we have not received your email.
